information for your visit
Tools to make it easy
Please take a moment to view and fill out the provided forms to expedite the registration process and help us further understand any specific needs.
Our practice accepts most major insurance plans. If we do not participate with your insurance and your plan allows out of network benefits, our office staff may be able to help you receive reimbursement directly from your insurance company. Please call the office to speak with one of our knowledgeable staff members about your individual coverage.
Aetna POS (Aetna Choice)
Aetna MHMO (managed choice)
Aetna EPO (Open Access Select)
Aetna EPO (Open Access Elect Choice)
Anthem BC PPO
Anthem BC CalPers Plans - Call payer to verify since we are in network with some plans
Bay Area Delivery Drivers (HSBA-Grp contracting)
Blue Shield Covd CA
Health Net PPO, HMO, EPO, MCH
HealthNet Covd CA (see note below)
Health Net Covered California - Call first to verify
Health Net PureCare PPO
Pacific Health Alliance (PHA)
Tricare For Life (Medicare Supplement)
TriCare (All plans except TriCare for Life) - Certified NON
TriWest (Dept of VA)
USA Health Network
AMM-Seoul Med Grp
SCFHP - Medi-Cal Product Line
SCFHP - Cal MediConnect Only (Medicare-MediCal)
Workers Comp-Certain plans
choose a time to speak with one of OUR TEAM MEMBERS
“Outstanding doctor!!!! Went to my first visit and wow he was absolutely awesome. He thoroughly explained to me everything about my case and he told it to me that I would understand. He is an overachiever with lots of energy, willing to take complicated and challenging cases, which mine is. So two days later I had neck surgery and everything went perfect, it was straight again. Dr. Poelstra is intelligent and knows everything about what he trained to be. I knew the first time when I left his office I was very confident he was the right surgeon. Doctor to patient relations are wonderful. Thank you Dr. Poelstra for doing everything you do.”
“Just had a complex cervical spine surgery performed by Dr. Poelstra. My osteoporosis certainly made the surgery more of a challenge. Dr. Poelstra devoted a lot of time and attention to my particular problems before coming up with a solution. I'm very happy with the outcome. Am also thrilled to report not only did the surgery go well, but I have experienced zero pain and am still pain free, 3 weeks post-surgery. Yes, the neck brace one must wear following surgery is hot this time of year, but a minor trade off for regaining erect, pain free posture. The Doctor and his staff were most personable and easy to deal with; any questions I had were responded to quickly. A very definite TWO THUMBS UP!!”
“Dr. Poelstra goes above and beyond in every aspect of his practice! From the first visit I knew I had the right surgeon to do my spine surgery. His knowledge and experience made me feel comfortable right away. His "bedside manner" is over the top. He actually listens, encourages and answers questions all the while ensuring you he truly cares and looks forward to making you whole again. My surgery was a tremendous success and I haven't felt this good in years!!!”
I had Lumbar spine surgery over 4 weeks ago with Dr. Poelstra. From start to finish, he and his team were extremely professional and pleasant. Dr. Poelstra has a keen ability to explain things in plain terms, as well as answer any questions either I had or my wife. I woke up from surgery and the pins and the burning in my legs was already gone. I look forward to the AWESOME care with the Spine Institute.
I've had back and leg weakness and pain for over 2 years. Couldn't walk more than 25 ft, didn't sleep for more than an hour at a time and the medications weren't any help. Dr Poelstra was confident he could help me and when I woke up from the surgery I no longer had any leg pain and had full strength in my leg. Now I'll tell you the surgery was painful but nothing like I'd been living with. I can sleep again and walk upright!!. THANK YOU! You and your team are positive, informative and forthright. I had total confidence in you before this big surgery and am so grateful you helped me. Thank you for giving me my life back.
Talk about having confidence in my surgeon and the PA! I did not even meet my surgeon until right before my surgery ! I had read about Dr. Poelstra online and had every bit of confidence in him. Not only was he a renowned surgeon, but his bedside manners were superb. It is not very often you meet a doctor who is very knowledgeable, explains what he is going to do and what he had to do, but he was truly concerned about me. His office staff and the hospital called twice within the week following my surgery to see how I was feeling! My recommendation is that if you need a spine surgeon, the. Dr. Poelstra is the one ! I am six weeks post op and am 99.9% where I was before my herniated disc.
COVID 19 UPDATE: Telehealth and Telephone Visits are now available
We want to update you on several changes in our current procedures. We are complying with the Shelter-In-Place directive from Governor Newsom. We do want to assure you that we can continue to meet your orthopedic needs. We are taking the following steps to do this:
1. Telehealth and Telephone Visits
We want to make sure that you can be cared for, even if you want to or need to remain at home due to the shelter orders. We now can offer you telehealth and telephone visits. This will be ideal for patients who need routine follow-up. We can schedule these follow-ups for you and take advantage of the benefits of technology.
We recognize the need to prevent overloading of our Emergency and Urgent Care Clinics in this very challenging time. We also realize that it serves you better to avoid going to an ER or Urgent care center. We are offering same-day service for patients who want to be seen urgently, either after an injury or a flareup of pain. We can take care of many fractures and injuries at our clinics. We have x-ray and MRI capability and can do many fracture reductions and stabilizations. You can call the office to be seen the same day. In many instances, we will be able to get you seen immediately. Rest assured that we are here for your orthopedic needs. We are continuing to take all the necessary steps to ensure your safety during this time. Thank you very much for putting your trust in our care.
Yours Sincerely, The Robotic Spine Institute of Silicon Valley Team